Firstly, I have had few dealings with Pagnian due to being me extremely picky with my sim racing needs. But every time I have had an absolute pleasure doing business with them. I had a very specific question about the Thrustmaster SF1000 wheel and I got a prompt response from Kenny. I knew that I was dealing with a customer service rep first and a sim racer second. These guys know what they sell and they will always give you their honest feedback because they know what we customers are after.
Secondly, and I cannot stress this enough, shipping speeds were out of this world. I recently purchased a Next Level Racing F-GT Elite with the Elite TV stand and ES1 racing seat and I couldn’t believe how fast my order was processed. I placed my order on a Sunday expecting the order to be shipped Wednesday/Thursday but as they say, shipped by 2pm the very next day!
I live in a far away land called Tasmania and given the weight and size of the 3 HUGE boxes the products came in, I was hoping to receive it before the Easter break. I was utterly shocked and delighted to have received my purchase the Friday before Good Friday.
Thank you for allowing me to write this review with nothing but a positive experience with all my sim racing needs met.